NEW YORK: Facebook Inc said it erroneously disabled the personal account
of a user named Isis Anchalee for about a day, an action the user claims
was due to her name being spelt the same as the acronym used for the
Islamic State extremist group.
Anchalee, a software developer in San Francisco, on Monday posted a screenshot of a Facebook log-in page that showed a message "Account disabled."
Anchalee said she sent Facebook her personal information three times to resolve the issue.
A researcher at Facebook responded on Twitter on Tuesday that her account was activated again.
"This was an error made as part of a fake account reporting process and we're sorry for the trouble it caused. It was not connected to the individual's name and her account has already been restored," a Facebook spokesperson said on Wednesday.
Many people with the name Isis -- an Ancient Egyptian goddess of health, marriage and wisdom, have expressed concerns about the use of the acronym ISIS to refer to Islamic State, the group which claimed responsibility for the Paris attacks.
An online petition on the issue calling for media to "stop calling terrorists (Islamic State) by our name" closed on 24 August with more than 56,800 signatures.
Anchalee, a software developer in San Francisco, on Monday posted a screenshot of a Facebook log-in page that showed a message "Account disabled."
Anchalee said she sent Facebook her personal information three times to resolve the issue.
A researcher at Facebook responded on Twitter on Tuesday that her account was activated again.
"This was an error made as part of a fake account reporting process and we're sorry for the trouble it caused. It was not connected to the individual's name and her account has already been restored," a Facebook spokesperson said on Wednesday.
Many people with the name Isis -- an Ancient Egyptian goddess of health, marriage and wisdom, have expressed concerns about the use of the acronym ISIS to refer to Islamic State, the group which claimed responsibility for the Paris attacks.
An online petition on the issue calling for media to "stop calling terrorists (Islamic State) by our name" closed on 24 August with more than 56,800 signatures.
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